Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Cafe liban Minto Pty Ltd may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Compliance with children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
All orders are dispatched within 24-48 hours of receiving the order. We ship out by air express, door to door with a tracking number. The tracking number will be made available 24 hours after we have dispatched the item. We currently use either Fedex, DHL or EMS. A signature might be required upon delivery. Delivery may take 4-21 working days depending on which state you are in.
Please note that Cafe liban Minto Pty Ltd or their authorized retailers are not responsible for any taxes that might be incurred on entry into the country. Cafe liban Minto Pty Ltd will not be held liable for any issues with customs that may delay delivery.
Order cancellations will be accepted within 24 hours of order placement, provided the order has not been shipped. If the order has shipped, we are unable to cancel your order as it is already on its way to you. Thank you for your understanding.
Return and Refund Policy
If the product has been damaged in transit, you may return it to us for a free one-for-one exchange.To claim under our 100% satisfaction guarantee contact us within 30 days of original purchase, and let us know the issue you had (maybe it did not work for you). Receive a Return Merchandise Authorization (RMA) number from us and ship back the unused, unopened product including that RMA number, and we will refund your money less a 5% restocking fee.
In both cases you will be responsible for the costs of return shipping.
How does your money back guarantee work?
Just contact us and let us know the issue and ship pack the unused portion and we will promptly refund your money to your PayPal account or your credit card.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Cafe liban Minto Pty Ltd